Delivery

Delivery conditions

We deliver art across Europe as well as the United Kingdom (more areas coming soon)! Enjoy free shipping to most European countries, included in the price of many artworks. If you’d like to order art to a country that is not currently available, please feel free to contact us – we can arrange it! 

You can find here a list of countries to which you can order art directly from our online store.

At WWW Contemporary, we handpick the best courier for each delivery based on the artwork’s specific needs and route. Due to the unique size and handling requirements of many artworks, customers cannot select the courier themselves.

All artworks are stored in the artists’ studios until shipment to ensure they remain in perfect condition. Once your order is confirmed, we will finalize the shipping details and send you a confirmation with all the relevant information.

For pickup, we will choose the most suitable parcel locker near you. If opting for home delivery, the courier will contact you directly to arrange the delivery.

For any questions regarding shipping, feel free to reach us at info@wwwcontemporary.com.

1. Delivery Area and Postage

We deliver art across Europe! Enjoy free shipping to most European countries, included in the price of many artworks. For larger pieces or certain destinations, additional shipping fees may apply. You can find the exact shipping costs at checkout.

For exceptionally large artworks, please inquire about the shipping fee in advance, regardless of where in the world you are ordering. This information is provided in the description of such items.

Please note that WWW Contemporary is not responsible for any customs duties or fees. These charges are the responsibility of the buyer.

2. Delivery Methods

Pick-up point:

We understand that not all pickup points can accommodate larger artworks. For this reason, we currently cannot offer customers the option to select a specific pickup point, as larger artworks may not fit at all locations.

However, we do our best to choose a pickup point as close to your provided delivery address as possible—no cross-town trips necessary! 

If we can’t deliver the artwork to a pickup point near your specified address, we’ll reach out to you to discuss the best alternative location - such as arranging for direct home delivery.

Home Delivery: 

Have your artwork delivered directly to your home.

Great For larger or high-value artworks, special delivery arrangements may be required. These will be discussed and agreed upon individually.

3. Delivery Time

• The artwork will be shipped within 7 business days after the order is made. If the shipment is delayed, we will notify you promptly.

4. Transportation and Insurance

• All artworks are insured during transportation. Read more about the insurance from Terms and Conditions
• If the artwork is damaged during transportation, please notify us immediately. We will handle the damage report and coordinate the compensation process.

5. Responsibility and Recipient's Obligations

• We are responsible for arranging and insuring the transportation and ensuring that the artworks are delivered to the buyer within the agreed time.
• The buyer must check the condition of the shipment upon receipt. Any damage or discrepancies with the order must be reported immediately to the delivery person and to us.

6. Unpacking Guidelines

When you receive your artwork, it is important to handle it carefully while unpacking to avoid any damage. Open the package on a flat, clean, and clear surface, and avoid cutting directly into the package to prevent scratching or cutting the artwork. When unpacking, work slowly to avoid bending corners or scratching the surface. If the artwork is in a tube, tip the tube slightly to slide the artwork out and use clean, heavy objects to flatten it, placing clean, inkless packing paper between the objects and the artwork to prevent damage.

7. Other Terms

• The general terms of the courier companies we use apply to the deliveries.
• We reserve the right to change the delivery terms. Please check the terms before placing an order.
  
  

8. Studio Pickup's

• If you feel that receiving the artwork by mail is an unnecessary step due to the short distances involved, and that picking it up from the studio would be the easiest option for everyone, that can also be arranged. This can also be option if the artwork you want is difficult to transport, we can also suggest picking it up directly from the artist's studio.

Copyright:

The copyright remains with the artist and is not transferred to the buyer. This means that while the buyer gains ownership of the physical artwork, they do not have the rights to copy, distribute, modify, or publicly display the artwork without the artist’s explicit permission. The sale of an original artwork through our services does not constitute the transfer of intellectual property or copyright to the owner of a physical or digital copy of the artwork. Additionally, purchasing the artwork does not grant the buyer any rights to commercial use without the artist’s consent.

Country-Specific Practices:

We adhere to the copyright laws and practices of each country, including the artist’s resale right (droit de suite) and the artist’s right of access, where applicable. We respect these rights and obligations in accordance with the laws of the respective countries.

Disclaimer:

Taidevälitys HEL Oy / WWW Contemporary acts solely as an intermediary for the sale of artworks and is not responsible for any copyright infringements or breaches of local rights, such as the resale right or the artist’s right of access, committed by the buyer. It is the buyer’s responsibility to ensure compliance with copyright laws and practices.

Customer Data and Privacy:

The handling of customer data is important to us. If customer data needs to be shared with the artist to facilitate the artist’s right of access or other rights, this will always be done in compliance with applicable laws, such as GDPR (or equivalent data protection laws), particularly in Europe. Customers will be informed if their data is shared with the artist in these cases.

Moral Rights of the Artist:

The buyer must respect the moral rights of the artist, including the right to be recognized as the creator of the artwork and the right to prevent the artwork from being altered or used in a way that could harm the artist’s reputation.

Resale:

If the buyer resells the artwork, they must inform the new buyer of the artist’s copyright and other rights related to the artwork.

Acceptance of Terms:

By purchasing artwork through WWW Contemporary / Taidevälitys HEL Oy, the buyer agrees to these terms.